A New perspective on how to achieve performance excellence: a comparative analysis of the American and European 2020 Model

dc.contributor.authorSaoudi, Imene
dc.contributor.authorDehane, Mohammad
dc.date.accessioned2024-02-11T19:27:30Z
dc.date.available2024-02-11T19:27:30Z
dc.date.issued2020-12-31
dc.description.abstractThis paper provides a comparative analysis of the European and the American 2020 excellence models to clarify the models’ similarities and differences and provide an understanding of both models' perspective on how to achieve performance excellence, for that purpose, an inductive and comparative analysis methods have been used. The study concluded that both models indicate a different perspective on how to achieve performance excellence, as the European model proposed a new perspective; furthermore, the study outlined some shortcomings that must be considered and suggested some recommendations.
dc.identifier.issn2352-9962
dc.identifier.issn2572-0147
dc.identifier.urihttp://dspace.univ-oeb.dz:4000/handle/123456789/18241
dc.language.isoen
dc.publisherUniversity of Oum El Bouaghi
dc.subjectPerformance excellence ; EFQM 2020 ; MBNQA 2020
dc.titleA New perspective on how to achieve performance excellence: a comparative analysis of the American and European 2020 Model
dc.title.alternativeرؤية حديثة لكيفية تحقيق الأداء المتميز: مقارنة تحليلية بين لنموذج الأمريكي والأوروبي لسنة 2020
dc.typeArticle
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