The Role of E-government in streamlining public sector
No Thumbnail Available
Date
2024
Journal Title
Journal ISSN
Volume Title
Publisher
Université d’Oum El Bouaghi
Abstract
E-Government has emerged as a transformative force in public sector operations, leveraging
information and communication technologies (ICTs) to enhance service delivery, improve transparency,
and increase efficiency. This paper explores the impact of e-Government on streamlining public sector
operations through an analysis of case studies from Estonia, Singapore, and India. These examples
highlight the benefits of innovative digital solutions and the challenges faced in implementation. The
study concludes with recommendations for policymakers aiming to optimize e-Government initiatives
for effective governance.
Description
Keywords
E-Government; Public sector; Digital transformation; Service delivery; perational
efficiency; Global case studies