(Université d’Oum El Bouaghi, 2024) Benlaharche, Sarah; Benlaharche, Keltoum
E-Government has emerged as a transformative force in public sector operations, leveraging
information and communication technologies (ICTs) to enhance service delivery, improve transparency,
and increase efficiency. This paper explores the impact of e-Government on streamlining public sector
operations through an analysis of case studies from Estonia, Singapore, and India. These examples
highlight the benefits of innovative digital solutions and the challenges faced in implementation. The
study concludes with recommendations for policymakers aiming to optimize e-Government initiatives
for effective governance.